Sometimes it happens that for some reason our clients cannot pay for hosting services on time. When the paid period ends, the billing panel automatically turns off the service and sites on it or servers become unavailable. It can also be inconvenient to pay for hosting services monthly. To avoid this, you can pay for our services for a long period. Discounts from 5 to 20% will be a bonus for such payment.
To pay for any service for a long period, go to the billing panel using your username and password. Then go to the service itself in the section «Products / Services» / «Shared Hosting» or «Virtual Servers», click once on the service you want to renew and click on the «Renew» icon on top example:
Then select the period for which you want to extend any service:
In this window, you can select a convenient payment period for hosting. We remind you that when paying for hosting for 3 months we have a discount of 5%, when paying for six months — 10% and when paying for a year — 20%. Therefore, paying for a long period is more profitable and more convenient than paying every month.
After clicking the «add to cart» button, a new payment invoice with all the details will be generated. You can find it on its payment system or create a new one in the billing section «Finance / Payments» and in the same section for each account you can see its current status.
When a new payment is created in billing, it is assigned the «New» status — this means that an invoice for services has been created, but the payment for it has not yet been received in the system. The status of the payment will change to «Enrolled» as the payment will be received on it.
All current payments that go through the banks of the Republic of Belarus or the ERIP system are credited manually. The term for crediting funds can be up to several days. Therefore, after paying the invoice for the prompt crediting of funds to your account, we recommend that you inform about this in the ticket of the billing panel.
Important! For each next renewal of a service or initial order, you need to create a new payment order in billing and make a payment on it, since all movement and payment accounting takes place in it. If you pay for services using old payment systems, then the billing system «does not know» about them and, accordingly, they will not be credited for the renewal of services. Also, pay for the amounts for which 1 to 1 payment orders were created without changes in either direction. In which case, write a ticket to our support.
The video is very detailed on all issues related to hosting or server payments, we recommend watching.